Thank you for shopping with us! We are committed to providing you with the best shipping experience. Please review the details of our shipping process below.

Processing Time

• All orders are processed within 2–3 business days.
  
  

• Orders placed after 2 PM will be processed on the next business day.
  
  

• We do not process or ship orders on Sundays or public holidays.
  
  

Shipping Time & Delivery

• Estimated delivery time is 3–7 business days, depending on your location.
  
  

• A tracking number will be sent to you via email or SMS once your order is shipped.
  
  

Shipping Charges

• Standard Shipping: All shippings are free of cost in India as well as outside India.
  
  

Delivery Partners

We work with trusted delivery services such as Delhivery, Bluedart, DTDC, Shiprocket, and others to ensure your order reaches you safely and on time.

Shipping Locations

• We ship within India and to all international destinations outside India
  
  

Delays or Issues

While we aim for timely delivery, unexpected delays (e.g., weather conditions or courier issues) may occasionally occur.
If your order hasn’t arrived within 10 days of shipping, please contact us for assistance.

Need Help?

If you have any questions or concerns, feel free to reach out to us at [info@pashmsutra.com].

World Wide Shipping

At Pashmsutra, we take pride in offering the most authentic, certified and Pure Pashmina to you, no matter where you are in the world. Our pieces of heritage and craftsmanship are just a click away, WORLDWIDE

Global Reach, Seamless Delivery

• We ship to over 100 countries worldwide through reliable courier partners.

• Every order is carefully packed to ensure your purchase reaches you safely and in perfect condition.

• Real-time tracking details are shared so you can follow your package every step of the way

Shipping Timelines

• Processing time: 2-4 business days.

• Delivery time: 7-10 business days (may vary depending on location).

• Shipping Costs for international orders are already included in the listing price. However, any additional customs duties, taxes, or import fees charged by your country will be the buyer’s responsibility. It will vary from country to country

Customs & Duties

• Customs regulations differ across countries. While we ensure smooth dispatch, customs fees, import duties, and taxes (if applicable) are the responsibility of the buyer.

• We provide all required documentation to facilitate a hassle-free clearance

 A Piece of Kashmir Travels Safely to You

From the valleys of Kashmir to your home, each product carries not just fabric and thread, but a story woven by generations of artisans. Wherever you are, we make sure this story reaches you beautifully and safely.

Still have questions? Visit our FAQs or reach out to us via Contact Us - we’re always here to help.